You'll be sent a password once you've purchased a ticket or membership. Head over to our ASK A QUESTION page under REDEEM and use that password to unlock your question submissions!
IS MY QUESTION GUARANTEED TO BE ASKED?
We'll try to accommodate as many questions as possible. To increase the likelihood that your question is asked, we suggest focusing on the film being discussed. Our favorite questions are centered around the creative process that went into a film's creation, rather than personal or off-topic questions.
HOW DO I WATCH THE FILM?
All films will be available to stream in the United States. A list of streaming options will be included in each event description on our EVENTS page. That way, you can watch the films at a time most convenient for you! Picturehouse 441 does not screen the films themselves.
HOW DO I ACCESS THE Q&A?
After purchasing a ticket, you'll be sent a one-time code in an email and a link to our REDEEM page. At the time of the event, follow the link or visit our website and enter your password. From there, you'll be taken to the Zoom room where all the magic happens. This code can only be used once, so make sure you don't leave the Zoom room after entering!
WHERE CAN I BUY TICKETS?
You can purchase tickets on our EVENTS page with a credit or debit card.
DO YOU OFFER REFUNDS?
All sales are final.
DO YOU HAVE A MAILING LIST?
We sure do! Sign up on our home page and be the first to find out about more upcoming events!
WHAT SHOULD I DO IF I DIDN'T RECEIVE AN EMAIL WITH MY REDEMPTION CODE?
First, check your spam folder. If you don't find an email from us in there, write to us as info@theqandagency.com or visit our CONTACT page. Someone will respond to you during our business hours, 9am-6pm EST.
WHAT'S THE DEADLINE FOR PURCHASING TICKETS FOR AN EVENT?
You can purchase tickets until 6pm EST the day of the Q&A.
WHO DO I CONTACT IF I NEED TECHNICAL SUPPORT?
Please contact us as info@theqandagency.com between the hours of 9AM and 6PM EST and we'll be happy to help!
WILL RECORDINGS OF PAST EVENTS BE AVAILABLE TO VIEW?
Our events are meant to be experienced live, so recordings will not be available once an event has ended.
Still have questions for us? Send us an email at info@theqandagency.com or visit our contact page and we'll be happy to help!
